It is vitally important to maintain robust Business Modeling and Requirements Engineering processes in your organization.
Why ? well Donald Rumsfeld said it best -
"There are known knowns; there are things we know we know.
We also know there are known unknowns; that is to say we know there are some things we do not know.
But there are also unknown unknowns – the ones we don't know we don't know."
With a trustworthy and proven process, you can be confident that you will uncover the known unknowns, and possibly bring to light some unknown unknowns into the discourse...
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